Shipping & Returns

We do out very best to get orders processed, and shipped immediately.

We offer a variety of shipping methods, such as flat rate shipping based on weight and size, in-store pick up, home delivery, and drop shipping. 

If you would like us to DELIVER an item to your home please contact to the store directly either in person, over the phone, or via email. We are happy to deliver items throughout Southern California, and have traveled as far as Las Vegas and San Francisco. This service is NOT free. The cost of this service is dependent on the distance traveled and the items purchased. Cash can be accepted upon delivery, or can be processed over the phone or in person at the store. 

We carry many of our items in store, but we also make custom orders for our customers to personalize their home. If an item is purchased online but is no longer carried by our vendor we will cancel the order and return your money.

Items over 150 pounds require FREIGHT SHIPPING, which is a service we are happy to provide. If you would like to have this type of item shipped to you please call the store directly at 1(909) 878-8044 and we will process your order over the phone. If you have other items in your shopping cart under 150lbs that you would like to purchase immediately, remove the freight items and proceed to checkout. 

We use Drop ship with all of our HiEnd Accents products. The shipping fee is always just $10 per order, no matter how many HiEnd Items are purchased. If you are purchasing products made from a company other than HiEnd Accents it's best to check out those items separately. This will save you money in shipping costs! If you are purchasing more than 5 items from HiEnd Accents at once or the $10 HiEnd Accents Drop ship is not listed as a shipping method, please call the store and we will place the order over the phone. 

We use Drop ship with all of our Carstens products. The shipping fee is always just $6 per order, no matter how many Carstens Items are purchased. If you are purchasing products made from a company other than Carstens it's best to check out those items separately. This will save you money in shipping costs! If you are purchasing more than 5 items from Carstens at once or the $6 Carstens Drop ship is not listed as a shipping method, please call the store and we will place the order over the phone. 

We use Drop ship with all of our Diamond Mattresses. The shipping fee is always just $45 per per mattress. If you are purchasing products made from a company other than Diamond Mattress it's best to check out those items separately. This will save you money in shipping costs! If the $45 Diamond Mattress Drop ship is not listed as a shipping method at check out, please call the store and we will place the order over the phone. 

We use Drop Ship with all of our Crestview products. The drop ship fee is product dependent, but is already factored into the eCommerce price as seen on our website. Shipping fees are dependent on the weight of the product, and the distance it must be shipped to, originating from Tennessee. Please call the store to place the order over the phone, or come by in person.